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Old January 19, 2018, 09:37 PM
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AngelicaDeAlquezar AngelicaDeAlquezar is offline
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Join Date: Jan 2009
Location: Mexico City
Posts: 8,205
Native Language: Mexican Spanish
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These verbs take a direct object, so the right pronoun to use is "la". However, saying "le" is correct in some regions (mostly in Spain) where it's used as a courtesy pronoun.

As a side note: "Está siendo ayudada" sounds really strange. It's not incorrect, but the passive voice is not commonly used in Spanish to address someone directly. It's better to use the same structure of your previous examples. I'd say something like "¿Ya la atienden / ya la están ayudando, señorita?"
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