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Tipping is becoming more popular in tourist destinations (mostly due to folks traveling from the US), but it is not expected outside of them. If your friends go off the beaten path, a tip may be offered if service has been exceptional. Giving a ten percent tip is quite adequate. Using bills (not coins) is expected. Dollar bills are gladly accepted.
In tourist destinations, there are guides that speak English.
Costa Rica is quite beautiful. Excursions of all kinds exist. Should your friends venture out on their own, not knowing Spanish will make things difficult for them. The Spanish spoken in Costa Rica is riddled with slang, and they don't roll their r's there (another sound is said instead).
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