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Correo malinterpretado - misunderstood email
Hi all
some time ago I ordered a delivery for a spare piece. I received it, and payed it. Later, when I tried to use it, an internal piece was broken, due to bad mounting. I asked the providers to send me a new "internal" piece, and he sended me a quotation (with price) only to be sure that it was the correct piece. I misunderstand the email and thought he wanted me to pay it. I replied politely and he answered me that of course it was without charge. I want to write a short email, only two lines, expressing my thanks and sorry for the misunderstanding. Anyone can help me? something like "Thanks for your answer. I beg your pardon, but I misunderstand the previous email. best regards" they are a good provider and I want to make it as proffesional/educated as possible (but no tooo much, they are not the royal family). thanks :D PD you can correct this text too :D :D |
El pasado de misunderstand es misunderstood.
Sorry, I misunderstood your previous email. Thanks for the clarification. Best regards, etc. |
thanks pjt33 :D
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hi sosia - a small correction in the main text regarding the payment:
"...i recieved it and paid for it." (given that in spanish it's "lo pague".) hermit |
thanks hermit
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Quote:
Best Regards. |
thanks poli
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I would say this.
I'm sorry for the misunderstanding, really I didn't want misunderstand your last E-mail. I wish the best in this day. This answer is very simple, but I believe that is understanding already it gives to understand that you really feel sorry the misunderstanding. |
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